Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Please ensure your shipping details are correct at checkout, as we are unable to make changes once an order has been dispatched.

We currently ship to South Africa.

Estimated delivery time: 8–15 business days after dispatch.

Please note:

*Delivery times are estimates and may vary due to customs processing, peak seasons, or courier delays.

*We are not responsible for delays caused by incorrect shipping details provided at checkout.

We offer Free Shipping on all orders within South Africa.

Once your order has shipped, you will receive a tracking number via email.

Please allow 2–5 days for tracking information to update in the courier’s system.

If your order has not arrived within 20 business days, please contact us at:

📩 alignora.za@gmail.com

We will investigate the issue and assist you as quickly as possible.

Alignora™ is not responsible for orders shipped to incorrectly provided addresses.

If a package is returned to us due to incorrect details, reshipping fees may apply.